Our customer support is second to none with the following services:
• 24/7 online case service management
• Phone support from expert engineers
• Screen share
• Answers to FAQs
Premium Level Support
Our premium support takes customer service to the next level:
• 24x7x365 Support
Assistance with mission critical systems, first line and second line priority issues
• Expedited Response Time
Fast answers with SLAs to keep your systems running
• Primary Contact
Connect directly with one of our experts for all your needs
Our professional team will come to you to train your staff and equip them to work confidently with our technology. We also provide first-level support in change management.
Take advantage of scheduled webinars with our experienced trainers or request a one-on-one session for more personalised training.
New Release Planning
Have instant access to new releases and benefit from our latest technology updates.
GitHub is an exciting development platform bringing teams together to work through problems and share ideas in a safe and controlled environment. Benefit from collaborating with our expert development team to solve complex problems, e.g. code integrations.
We provide detailed API and integration documentation so your development teams can successfully integrate any of our solutions. You also have access to engineer support and online services.